CHANGE For Kaiser Permanente, developed and facilitated a strategic planning process for their training and development division to create a framework for addressing system-wide performance improvement initiatives.
DIVERSITYFor Sun Microsystems, developed and conducted a diversity change management program for managerial personnel serving throughout the United States.
For Rescare Workforce Services, developed and presented a cultural diversity program for all personnel.
ETHICS For Bridgewater State University, developed and conducted an ethics training program for diverse managerial and administrative personnel.
INTERPERSONAL COMMUNICATIONS For Boston College, developed and conducted a conflict management training program for diverse managerial and administrative personnel.
PERFORMANCE MANAGEMENT For the United States Office of Personnel Management, conducted a managerial communications program for managers serving in diverse federal departments of the United States government.
WELLNESS For Fitchburg State University, developed and delivered a customized stress management training program to support their administrative personnel.
LEADERSHIP For the Pacific Millennium Group International, conducted an executive and management program on American management practices for Asian and Southeast Asian personnel attending an annual meeting in Shanghai, China.
For Butte County Employment and Social Services, developed and conducted a leadership development program for the executive leadership team.
SUPERVISION For American Management Association, we conducted managerial and supervisory seminars for management personnel serving in diverse industries throughout the United States.
For the University of California at Davis Center for Human Services, we developed and facilitated a 5-day Supervisory Development Institute for supervisory personnel serving in county government human service agencies throughout California.
TRAININGFor Motorola Corporation, conducted a OJT program for supervisory personnel serving within the manufacturing division.
For the University of California at Davis Center for Human Services, we developed and facilitated a 5-day Training for Trainers Institute for training personnel serving in county government human service agencies throughout California.
WORKFORCE DEVELOPMENTFor Occupations, Inc., developed and delivered a systemwide Employee Retention training program for all managerial and supervisory personnel.